Cancellation & Refund Policy

1. Philanthropic Donations

Health Boat Foundation is a registered non-profit charitable initiative dedicated to ecological conservation and AYUSH herbal education. All voluntary financial contributions and donations made towards park development, biodiversity conservation, and public sapling drives are non-refundable once a transaction is successfully completed and an 80G tax receipt is issued.

2. Failed Transactions & Double Debits

In case an amount is debited from your bank account or credit card but a payment confirmation is not displayed on screen due to internet connectivity drop or gateway timeout:

• The Razorpay payment gateway automatically reconciles and reverses uncaptured transactions within 5 to 7 working days directly back to your original source account.
• If you do not receive the refund within 7 business days, please email transaction details, date, and Payment ID to admin@healthboat.org.

3. Plant Adoptions & Educational Visits

• Duplicate Adoptions: If a donor accidentally submits a duplicate payment for the same plant adoption tier, a written refund request submitted within 48 hours will be processed after verification.
• School / Group Guided Tours: If a scheduled educational visit is canceled due to severe weather, natural force majeure, or prior notice given at least 48 hours in advance, the visit will be rescheduled to an alternate mutually convenient date without penalty.

4. Mode and Timeline of Refund

Approved refunds are processed exclusively via the original payment method (Credit/Debit Card, Net Banking, or UPI) within 7 to 10 working days from the date of approval. No cash refunds are provided under any circumstance.